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1: “The Company” is TEHC Ltd.
2: “The Hirer” is any company, organization or individual that joins in contract with TEHC Ltd to supply goods and/or services.
3: “Goods” are any items that are the subject of any contract between TEHC Ltd and the hirer, regardless of ownership.
4: “The Contract” is any written or verbal agreement between the hirer and TEHC Ltd to provide goods and/or services.


5: The Company will submit a written quotation which the hirer shall accept in writing or verbally, the absence of such written quotation or acceptance however shall not invalidate the contract and all goods hired from the company shall be subject to these terms and conditions, and the hirer by authorizing or allowing the goods to be delivered is deemed to have confirmed the contract and to have accepted these terms and conditions.

6: Hire goods will remain the property of the company at all times.

7: A charge of 2.5% of each rental invoice is payable by the hirer in the form of a slight damage waiver (SDW). SDW covers slight damage such as scuffs and minor repairs that can be undertaken by our in-house team. In the event of any equipment requiring repair as a result of the hirers’ negligence, misuse or abuse, which cannot be carried out by our own in-house team, then the hirer shall bear the cost of any such repair.

8: In the event that the goods are damaged beyond economical repair, or are lost, the hirer shall bear the full write off cost. If the hirer has any cause for complaint concerning the condition, suitability or performance of equipment, TEHC Ltd should be notified within 4 hours of delivery, followed up in writing within 24 hours. No consideration for redress will be given to a grievance once the item has been used.

9: During the continuance of the hire period, which shall commence from the time of delivery and end when the goods are recollected from site, the hirer shall be responsible for the safe keeping and maintenance of the goods in good and substantial repair and condition.

10: All charges are based on a 1-3 day hire (weekends are charged at this rate) if a longer hire period is required, charges must be agreed in writing with the company prior to the hire period commencing.

11: The Company will make every endeavour to effect deliveries and collections of hired goods at the time required by the hirer, but will not under any circumstance accept liability for any delay or failure to deliver or collect, nor for any expense caused to the hirer by such delay or failure.

12: All deliveries are made to a ground floor, central location, unless the company is advised otherwise. Additional charges may be made for deliveries or collections executed elsewhere. A charge for waiting time will be made if the venue is unable to accept goods or allow access for collections at the pre-arranged time. When collecting, we expect that all goods shall be left in one place. A charge will be made if we have to clear and collect from different areas. If we are unable, for reasons of time, to do this, we will make a charge for recollection when the goods are ready.

13: A delivery and collection charge will be made as agreed at the time of order, with extra charges for deliveries or collection outside normal working hours.

14: The Company will make every endeavour when delivering and collecting goods to park our vehicle/s without contravening parking restrictions. If the hire location falls outside of this category, i.e. red route, double yellow lines or resident parking etc, and a penalty charge notice is incurred the hirer will bear the full cost of each and every parking ticket.

15: All employees of the company are not allowed to erect, set up or dismantle goods, unless the company have agreed to in writing for which a charge will have been made.

16: All new customers to the company will be charged by invoice (to be paid in full prior to commencement of the hire period.) No delivery will take place/ or hire period commence until receipt of full payment. Credit arrangements to allow the hirer to pay on invoice after the hire period has commenced, is for companies only and are subject to suitable references. If you wish to be invoiced on credit, please ask for our application for credit form. Any companies not applying and receiving credit will be subject to the condition of payment in full prior to the delivery. Failure to pay on time will prevent your hire from taking place. Individuals will not be granted credit under any circumstances and the full amount of your hire will be payable before delivery can commence. Credit card payments are charged with a 4% surcharge of value of order. Interest on overdue accounts is charged at the rate of 3% over the basic rate for the time being of The Royal Bank of Scotland.

17: Whilst every effort will be made by the company to carry out any order accepted, the full performance of it is subject to variation or cancellation by the company consequent upon Act of God, war, strikes, lock-outs or other labour disturbances, fire, flood, restrictions on the use of transport, fuel or power requisitioning, shortage of material or transport or labour or any other cause beyond the control of the company. In the event of frustration of the contract due to any of the above causes the contract shall be deemed to be complete and on the company giving notice to the effect the hirer shall be liable to indemnify the company and pay them a sum equivalent to the aggregate of the costs incurred by the company in labour and materials sub-contracts and incidentals up to the date of the notice, plus 10%.

18: The hirer warrants the person signing the delivery/collection note is duly authorized to do so on behalf of the hirer and the person signing the delivery/collection note warrants he/she is duly authorized to sign on behalf of the hirer.

19: These terms and conditions can only be changed with written approval of a director of the company.

20: If a signed order confirmation has been received by the company or confirmation of hire has been received in another form of writing and the order or event is cancelled the hirer will be liable for the following cancellation charges:

14 days prior to the hire – 25% of total hire value
7 days prior to the hire – 50% of total hire value
48 hours or less prior to the hire – 100% of total hire value

21: The overall account will be subject to Value Added Tax at the prevailing rate